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This is an informal process involving a trained Mediator who is neutral to the dispute between the parties and who can assist both sides in reaching a resolution.

The parties (with or without their legal advisers) attend voluntarily at an informal venue (not a Court), and at a time convenient to them.

The parties have the opportunity to discuss the strengths (and weaknesses) of their case with the Mediator in confidence and, if they wish, in open session where all parties are present.

The whole process is entirely confidential, “without prejudice” and anything discussed remains ‘within the walls’ of the Mediation, thus encouraging a frank exchange of views.

When a successful resolution is reached, the agreement becomes binding, and the dispute is at an end. The parties have now settled their differences and avoided the stress that any Court case naturally involves, together with the huge costs which few people can afford.

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